Privacy Policy

Last updated: August 8, 2026

This Privacy Policy describes how Quick First ("we", "our", "us") collects, uses, and protects your information when you use our mobile application (the "App"), a grocery and food delivery service.

1. Information We Collect

We may collect the following types of information when you use the App:

• Account information: name, phone number, and email address when you sign in or register.
• Delivery information: delivery address, ward/location details, and precise or approximate location, used to deliver orders and show nearby availability.
• Order information: items purchased, order history, and payment method selected (e.g., cash on delivery).
• Device information: device type, operating system, and app usage data to help us improve performance and reliability.

2. How We Use Your Information

• To process and deliver your orders
• To communicate with you about your orders, account, or customer support requests
• To improve our App, services, and user experience
• To show relevant products, offers, and delivery estimates based on your location

3. Sharing of Information

We do not sell your personal information. We may share necessary order and delivery details (such as your name, address, and phone number) with our delivery partners solely for the purpose of fulfilling your order. We may also share information if required by law.

4. Guest Use

You may browse the App as a Guest User without signing in. Certain features, such as placing an order or saving addresses, require you to sign in or register.

5. Data Security

We use reasonable administrative and technical safeguards to protect your information from unauthorized access, disclosure, or misuse.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Choices

• You can update your account information within the App.
• You can request deletion of your account and associated data by contacting us using the details below.
• You can disable location permissions from your device settings, though this may limit certain App features.

8. Children's Privacy

The App is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to request data deletion, please contact us at:

Email: support@quickfirst.app